70% of India’s GCCs are stuck in AI pilot mode, says report

A report by Dell Technologies and Zinnov reveals that 70% of India's 2,100+ Global Capability Centres (GCCs) remain stuck in AI pilot phases, hindered by legacy systems and governance issues despite widespread AI roadmaps. GCCs are shifting focus toward industrializing AI at scale to drive measurable business outcomes, with maturity accelerating and global mandates increasing.