Finance1 min reading time

AI makes mistakes, just like humans | PhonePe CPTO Rahul Chari

ET AI (The Economic Times)
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PhonePe's CPTO Rahul Chari discusses the practical use of AI in fintech, highlighting automation of over 90% of support queries, on-premise deployment of open-source models for privacy, and AI guardrails to combat fraud while maintaining human oversight.

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