Business & Enterprise4 min reading time
AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service
AWS Blog
Read the full article
Amazon Web Services has been recognized as a Leader in Gartner's 2026 Magic Quadrant for Contact Center as a Service for the fourth year running, highlighting Amazon Connect's focus on personalized, AI-driven customer experiences that prioritize resolution and consistency.
