Bosses Deploying AI-Powered Spyware That Watches Workers Constantly

The UK legal services company the Co-op uses an OpenAI model to continuously monitor and score employee phone calls, tracking over 50 aspects of interactions. This AI surveillance can last several hours daily, raising concerns about workplace privacy and intensification. Similar AI monitoring tools are increasingly common in workplaces globally, including AI-powered headsets at Burger King and keystroke tracking at Meta.