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Meta launches the biggest and best AI models it has ever built12m ago AMD puts 32,768 CPU cores in a rack built for AI agents30m ago Smug until weirdly silent: who told us to say “I am alive”?37m ago Anthropic's Claude AI submitted false murder tip to Philadelphia police37m ago How Anthropic’s Dynamic Workflows Coordinate Claude Agents40m ago Dell’s AI partner ecosystem adapts to Silicon Valley’s build-it-yourself buyers43m ago AWS Expands GPT-6 Access on Amazon Bedrock to Five Asia Pacific Regions46m ago Disney's new CTO tells staff he 'won't pretend it will be easy' to win in the changing media landscape49m ago OpenAI Adds New Irish Roles in Boost to Firm’s EU Headquarters51m ago Manifold Steering from a Natural State is Effective and Generalizable, but Relies on Model Accuracy52m ago Microsoft Research Introduces StudentSim for AI Tutor Training53m ago Why Big Tech Is Borrowing Billions to Fund AI Spending57m ago Meet the Anthropic Engineer Keeping Its AI Agent Trustworthy59m ago Meta Unveils New Series of Advanced A.I. Models2h ago

Public Sector Society & Culture2 min reading time

Council uses AI to tackle flood of AI complaints

BBCPublished 14 days ago

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Wiltshire Council reports an increase in AI-generated complaints, which tend to be longer and sometimes inaccurate. The council is adopting AI tools to help manage complaints while ensuring human oversight. Stroud District Council is also monitoring AI's impact on complaint handling.

#complaint-management #public-services #stroud-district-council #wiltshire-council

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