Congress Is Suddenly Waking Up to the AI Doomsday Threat11m ago The AI safety vibe shift1h ago Sam Altman met with top power utilities about securing the electrical grid. He offered one possible solution: OpenAI's cyber services.1h ago OpenAI Is Open to Slowing Cutting-Edge AI, CEO Sam Altman Tells Staff2h ago Tencent-Backed Chipmaker Enflame Jumps 188% in Shanghai Debut2h ago Salesforce introduces Enterprise AI Harness, AI Control Plane2h ago The Race for the Next Big Weight-Loss Drug Is On—and China Wants In2h ago How Social Media Platforms Are Identifying AI Content3h ago DeepSeek launches V4.1-Flash and retires V4-Pro, its flagship model3h ago OpenAI Wants to Know if an AI Industry Slowdown Would Even Be Legal3h ago Oracle Posts Cloud Sales That Top Estimates on AI Demand3h ago iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra: How these XL phones compete3h ago AWS open-sources Pizza Bot: email-style inbox for background AI agents3h ago ToolGrad: Efficient tool-use dataset generation with textual "gradients"3h ago

Congress Is Suddenly Waking Up to the AI Doomsday Threat11m ago The AI safety vibe shift1h ago Sam Altman met with top power utilities about securing the electrical grid. He offered one possible solution: OpenAI's cyber services.1h ago OpenAI Is Open to Slowing Cutting-Edge AI, CEO Sam Altman Tells Staff2h ago Tencent-Backed Chipmaker Enflame Jumps 188% in Shanghai Debut2h ago Salesforce introduces Enterprise AI Harness, AI Control Plane2h ago The Race for the Next Big Weight-Loss Drug Is On—and China Wants In2h ago How Social Media Platforms Are Identifying AI Content3h ago DeepSeek launches V4.1-Flash and retires V4-Pro, its flagship model3h ago OpenAI Wants to Know if an AI Industry Slowdown Would Even Be Legal3h ago Oracle Posts Cloud Sales That Top Estimates on AI Demand3h ago iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra: How these XL phones compete3h ago AWS open-sources Pizza Bot: email-style inbox for background AI agents3h ago ToolGrad: Efficient tool-use dataset generation with textual "gradients"3h ago

Business & Enterprise Society & Culture9 min reading time

Enterprise Voice AI Doesn’t Need More Personality. It Needs Empathy by Design

Unite.AIPublished 2 days ago

Enterprise voice AI has advanced technically but often lacks true empathy in design. Effective voice agents must understand customer context, intent, and emotions to reduce cognitive load and complete tasks efficiently, rather than just sounding warm.

More in Business & Enterprise

Business & Enterprise2 min read

Universal Music is launching an AI music platform with ElevenLabs

Covered by 5 sources11h ago

Business & Enterprise7 min read

Apple’s first foldable is the iPhone Duo, and it costs $1,999

Covered by 6 sources1d ago

Business & Enterprise

Peter Thiel-Backed AI Startup Cognition Raises Funds at $48 Billion Valuation

Covered by 2 sources2d ago