Datasette 1.0a39 and 0.65.4 security releases38m ago Anthropic caught scientists using Claude to further biological weapon research1h ago Oracle says AI will save it from the SaaSpocalypse, not bring it on1h ago Congress Is Suddenly Waking Up to the AI Doomsday Threat2h ago Don’t ask ChatGPT 'What should I do?' — this simple prompt helps you make better decisions yourself2h ago Extreme Networks’ Agent ONE Coworker moves AI networking from dashboards to answers2h ago Introducing ChatGPT for Financial Services2h ago Tesla unveils driverless Cybercab in Japan for 1st time3h ago The AI safety vibe shift3h ago Sam Altman met with top power utilities about securing the electrical grid. He offered one possible solution: OpenAI's cyber services.3h ago OpenAI Is Open to Slowing Cutting-Edge AI, CEO Sam Altman Tells Staff3h ago Tencent-Backed Chipmaker Enflame Jumps 188% in Shanghai Debut4h ago Salesforce introduces Enterprise AI Harness, AI Control Plane4h ago The Race for the Next Big Weight-Loss Drug Is On—and China Wants In4h ago

Datasette 1.0a39 and 0.65.4 security releases38m ago Anthropic caught scientists using Claude to further biological weapon research1h ago Oracle says AI will save it from the SaaSpocalypse, not bring it on1h ago Congress Is Suddenly Waking Up to the AI Doomsday Threat2h ago Don’t ask ChatGPT 'What should I do?' — this simple prompt helps you make better decisions yourself2h ago Extreme Networks’ Agent ONE Coworker moves AI networking from dashboards to answers2h ago Introducing ChatGPT for Financial Services2h ago Tesla unveils driverless Cybercab in Japan for 1st time3h ago The AI safety vibe shift3h ago Sam Altman met with top power utilities about securing the electrical grid. He offered one possible solution: OpenAI's cyber services.3h ago OpenAI Is Open to Slowing Cutting-Edge AI, CEO Sam Altman Tells Staff3h ago Tencent-Backed Chipmaker Enflame Jumps 188% in Shanghai Debut4h ago Salesforce introduces Enterprise AI Harness, AI Control Plane4h ago The Race for the Next Big Weight-Loss Drug Is On—and China Wants In4h ago

Business & Enterprise6 min reading time

Field service is 95% on board with AI but these legacy issues need attention

ZDNetPublished Jul 30, 2026

A Salesforce survey finds 95% of field service organizations use AI, with 85% planning increased investment. AI boosts revenue and productivity, but challenges include training gaps, data silos, and fragmented legacy systems.

#ai-adoption #ai-scheduling #field-service #mobile-worker-productivity #salesforce

More in Business & Enterprise

Business & Enterprise2 min read

Universal Music is launching an AI music platform with ElevenLabs

Covered by 5 sources12h ago

Business & Enterprise7 min read

Apple’s first foldable is the iPhone Duo, and it costs $1,999

Covered by 6 sources1d ago

Business & Enterprise

Peter Thiel-Backed AI Startup Cognition Raises Funds at $48 Billion Valuation

Covered by 2 sources2d ago