AI cybersecurity is a cat and mouse gamejust now Russia to require content made by, with AI to be labeled as such — GFCN president2h ago Flipkart’s Super.money Bets on AI Agents to Outdo Bigger Rivals3h ago Datasette 1.0a39 and 0.65.4 security releases3h ago Anthropic caught scientists using Claude to further biological weapon research3h ago Oracle says AI will save it from the SaaSpocalypse, not bring it on3h ago Congress Is Suddenly Waking Up to the AI Doomsday Threat4h ago Don’t ask ChatGPT 'What should I do?' — this simple prompt helps you make better decisions yourself4h ago Extreme Networks’ Agent ONE Coworker moves AI networking from dashboards to answers4h ago Introducing ChatGPT for Financial Services4h ago Tesla unveils driverless Cybercab in Japan for 1st time5h ago The AI safety vibe shift5h ago Sam Altman met with top power utilities about securing the electrical grid. He offered one possible solution: OpenAI's cyber services.5h ago OpenAI Is Open to Slowing Cutting-Edge AI, CEO Sam Altman Tells Staff5h ago

AI cybersecurity is a cat and mouse gamejust now Russia to require content made by, with AI to be labeled as such — GFCN president2h ago Flipkart’s Super.money Bets on AI Agents to Outdo Bigger Rivals3h ago Datasette 1.0a39 and 0.65.4 security releases3h ago Anthropic caught scientists using Claude to further biological weapon research3h ago Oracle says AI will save it from the SaaSpocalypse, not bring it on3h ago Congress Is Suddenly Waking Up to the AI Doomsday Threat4h ago Don’t ask ChatGPT 'What should I do?' — this simple prompt helps you make better decisions yourself4h ago Extreme Networks’ Agent ONE Coworker moves AI networking from dashboards to answers4h ago Introducing ChatGPT for Financial Services4h ago Tesla unveils driverless Cybercab in Japan for 1st time5h ago The AI safety vibe shift5h ago Sam Altman met with top power utilities about securing the electrical grid. He offered one possible solution: OpenAI's cyber services.5h ago OpenAI Is Open to Slowing Cutting-Edge AI, CEO Sam Altman Tells Staff5h ago

Public Sector AI Research2 min reading time

Force uses AI to cut wait times on 101 calls

BBCPublished 23 days ago

South Yorkshire Police implemented an AI-powered call triage system on its 101 non-emergency line to reduce wait times by filtering out misdirected and nuisance calls. The AI redirects non-police issues to appropriate agencies before callers enter the queue, improving efficiency.

#call-center-automation #home-office #national-police-chiefs-council #natural-language-processing #public-safety-communication #sarah-jones #south-yorkshire-police #vodafone

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