From Uptime to Experience: The AI-Driven Shift in Modern Observability

The concept of observability in IT, originating from a 1960 engineering term and popularized by Twitter in 2013, is evolving with AI to shift focus from mere uptime to user experience. Early visions of autonomous computing by IBM and attempts like Microsoft's Clippy were ahead of their time, but today's AI capabilities enable more proactive, experience-centered system management amid growing complexity.