Google’s AI Wants to Call Stores for You — Here Are the Problems With That
CNET
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Google has introduced a new feature in its Gemini AI that can make phone calls to businesses on behalf of users to check hours, make reservations, or inquire about services, but it cannot complete transactions or share payment info. Users must monitor calls and intervene for sensitive information, limiting time savings. The feature's success depends on business acceptance and handling of AI calls.
