Grab Cuts Mechanical Analytics Work from 44% to 30% with AI Agents

Grab has implemented AI agents to automate analytics workflows, reducing routine analyst tasks from 44% to 30% between February and June. Their Spartan system processes natural language queries using over 50 skills and 120 frameworks, while Scarlet manages pipeline failures with root cause analysis and remediation. The company maintains extensive certified data and context to ensure agent reliability, applying a five-level autonomy model that balances AI capabilities with human oversight.