Grafana Applies SLOs and Error Budgets to AI Agent Behaviour

Grafana Labs proposes applying service-level objectives (SLOs) and error budgets to AI agent behaviors like hallucination and toxicity, enabling measurable, multidimensional evaluation beyond traditional observability metrics. This method uses evaluations to create service-level indicators (SLIs) for behaviors, allowing teams to set targets and manage tolerances for agent performance over time.