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Meta Says New AI Model Is State-of-the-Art, Will Make Muse Agent Smarter26m ago Meta Unveils New Series of Advanced A.I. Models29m ago Meta Says New Muse Model Reaches AI Frontier After 14-Month Push32m ago OpenAI Can't Self-Police Because It Fires the People Raising the Alarm37m ago Scott Ernst, CEO of Vyond – Interview Series42m ago Z.ai Unveils GLM-Legal, an Agentic Model for Legal Workflows52m ago Burnham says ‘public will be the boss’ in any future decision about closer relationship with the EU – UK politics live52m ago Tesla's robotaxis catch the eye of a US safety regulator — again53m ago OpenAI Adds New Irish Roles in Boost to Firm’s EU Headquarters58m ago UK to Evaluate AI Models Before Release, Reversing Trump Policy1h ago Britain steps up its defences against AI risks1h ago IonQ to Buy Elisity for Up to $1.3 Billion to Bolster Cyber Unit1h ago The Rise of AI Software Clones: Why REA and ArtCraft Are Going Viral1h ago ASUS Debuts XA P2N-E2 Server With Dual NVIDIA Vera CPUs at OCP2h ago

Cybersecurity Agents7 min reading time

How Snyk Turned an Internal Support Agent into a Customer Feature

LangChainPublished 3 days ago

Read the full article

Snyk developed Snyk Assist, a conversational AI agent initially for internal support, now integrated into its security platform to help customers find vulnerability and support information quickly. Built with LangChain, LangGraph, and LangSmith, it handles permissions and actions like opening support cases, improving scalability and user experience.

#developer-support-automation #langchain #langgraph #langsmith #snyk

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