Microsoft 365 outage disrupts Outlook, Teams, and AI tools globally
What happened
On Thursday, Microsoft 365 services including Outlook, Teams, and Copilot experienced a global outage due to overloaded servers and unresponsive infrastructure. The disruption affected users worldwide, including workplaces, government agencies, and major clients such as Anthropic PBC and OpenAI. Microsoft began restarting servers to restore service and stated that the outage was not caused by a cyberattack. The company is continuing efforts to resolve the issue and restore full functionality.
Key details
- The outage began on Thursday and continued into Friday.
- Services affected include Outlook, Teams, Copilot, and other Microsoft 365 platforms.
- Microsoft attributed the problem to server overload and connectivity issues.
- Major clients impacted include Anthropic PBC and OpenAI.
- Microsoft ruled out malicious or cyber activity as the cause.
Why it matters
Organizations and government offices that rely on Microsoft 365 for communication and collaboration are unable to access key services, disrupting daily operations. Clients such as Anthropic PBC and OpenAI have experienced interruptions to their AI-related services. Users must wait for Microsoft to restore full access, and businesses may need to implement temporary workarounds until the issue is resolved.
