OpenAI’s Newest Feature Enables Business Owners To Set Up Shop In ChatGPT And Connect With 1.2 Billion Prospective Customers
What happened
OpenAI launched a new feature called "Businesses in ChatGPT." This feature lets business owners create a presence inside ChatGPT. Through this setup, businesses can interact with ChatGPT's user base using a dedicated hub, chat inspections, and AI agents. The rollout was announced by OpenAI and is now available to business owners.
Key details
- Feature name: Businesses in ChatGPT
- Target audience: business owners
- User base: 1.2 billion ChatGPT users
- Includes: dedicated hub, chat inspections, AI agents
Why it matters
Business owners now have a new way to reach and interact with up to 1.2 billion ChatGPT users directly inside the platform. This provides companies with a channel to engage customers, offer services, and potentially increase sales or support. The feature gives businesses tools to manage their presence and interactions within ChatGPT, which could affect how they allocate resources for customer engagement and digital storefronts.