Patients Are Skipping Going to the Doctor Because AI “Receptionists” Can’t Understanding What They’re Saying

In South Yorkshire, UK, patients are avoiding doctor visits because the AI receptionist 'Emma' struggles to understand local Yorkshire accents, causing frustration and missed appointments. Healthwatch Rotherham reports that this speech recognition issue forces some patients to visit clinics in person instead. QuantumLoopAI, the developer, claims Emma supports multiple languages and accents but acknowledges limitations.