Scaled Cognition targets customer service with low-cost voice model

Scaled Cognition launched Voice, a text-to-speech model designed for customer service that offers accurate pronunciation of details like account numbers and addresses at a lower cost than competitors. Voice supports over 25 languages, voice cloning, and can integrate with existing AI agents and contact center systems. It is available via API or self-hosting, with pricing starting at $9 per million characters for hosted use and $1 per million for self-hosting, excluding infrastructure costs.