Business & Enterprise Agents5 min reading time

ServiceNow launches conversational interface to its service desk

SiliconANGLEPublished 25 days ago

ServiceNow introduced Flow, a conversational AI interface for its service desk that automates employee support requests via Slack and Microsoft Teams without complex ITSM setups. Flow enables quick deployment, natural language interaction, and automated workflows for routine tasks like password resets and access provisioning.

#enterprise-software #flow #microsoft-teams #servicenow #slack #workflow-automation

ServiceNow launches conversational interface to its service desk

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