We still don’t know how people are really using AI

AI researchers have created the AI Observatory, a public platform analyzing real user conversations with AI models like Claude and Gemini to provide independent data on AI usage. Their findings reveal that AI use varies widely across models and includes many sensitive topics often omitted from company reports, which tend to focus on work-related uses. This effort aims to offer a more comprehensive view to inform policymakers and researchers about the diverse ways people engage with generative AI