Agents3 min read
ElevenLabs targets AI assistants and customer support with two new voice models
ET AI (The Economic Times)
Updates on Customer Support Automation
Every AI story we track on Customer Support Automation: 11 stories so far, each summarized in our own words and linked to the publisher that reported it.
Pulled from 125 sources
This week
Consumer Tech3 min read
Google support pages start defaulting to AI chatbots – it might be for the best
9to5Google (Gemini)
This month
Business & Enterprise3 min read
How Klarna's AI assistant redefined customer support at scale for 85 million active users
LangChain
Agents10 min read
How Lyft Built a Self-Serve AI Agent Platform with LangGraph and LangSmith
LangChain
Agents16 min read
How Fanatics Betting and Gaming built a multi-agent customer support system
AWS Blog
Business & Enterprise5 min read
Circles powers telco personalization with OpenAI technology
Open AI News
Agents4 min read
G2A.COM’s Autonomous AI Agent Dave Helps Sellers Resolve 14,400 Support Tickets in 63 Days
The Next Web
Zendesk acquires agentic customer service startup Forethought
Covered by 2 sources
A married founder duo’s company, 14.ai, is replacing customer support teams at startups
TechCrunch
That's everything we have on Customer Support Automation right now