Business & EnterpriseAgents18 min reading time

How U Mobile built agentic telco operations with Amazon Bedrock AgentCore

AWS Blog
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U Mobile implemented AiDaH, an AI-driven agentic helpdesk built on Amazon Bedrock AgentCore, to automate complex telco operations across multiple systems. This solution reduced trouble ticket volumes by up to 84.5% within a year by enabling agents to diagnose and resolve issues more efficiently.

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