TELUS Digital to Implement Parloa’s Agentic AI Platform for Enterprises

TELUS Digital has partnered with Germany-based Parloa to implement its agentic AI platform for enterprise customer experience, focusing on large-scale production deployments across North America and Europe. Parloa's platform integrates multiple AI models including OpenAI's GPT series and complies with GDPR, ISO 27001, and SOC 2 standards, serving industries like banking, insurance, and healthcare.