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Agents Machine Learning4 min reading time

These execs think voice AI hasn’t reached its ChatGPT moment yet

TechCrunchPublished 1 day ago

Read the full article

Despite advances in voice AI like full-duplex models, experts including PolyAI's CTO Shawn Wen and Otter's CMO Alex Gay say voice AI has yet to achieve a breakthrough moment comparable to ChatGPT, citing challenges in fast reasoning, natural conversation, and emotive expression.

#alex-gay #customer-service-automation #otter #polyai #shawn-wen #voice-interface

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