Meta launches the biggest and best AI models it has ever built11m ago AMD puts 32,768 CPU cores in a rack built for AI agents29m ago Smug until weirdly silent: who told us to say “I am alive”?36m ago Anthropic's Claude AI submitted false murder tip to Philadelphia police37m ago How Anthropic’s Dynamic Workflows Coordinate Claude Agents40m ago Dell’s AI partner ecosystem adapts to Silicon Valley’s build-it-yourself buyers42m ago AWS Expands GPT-6 Access on Amazon Bedrock to Five Asia Pacific Regions46m ago Disney's new CTO tells staff he 'won't pretend it will be easy' to win in the changing media landscape49m ago OpenAI Adds New Irish Roles in Boost to Firm’s EU Headquarters50m ago Manifold Steering from a Natural State is Effective and Generalizable, but Relies on Model Accuracy52m ago Microsoft Research Introduces StudentSim for AI Tutor Training52m ago Why Big Tech Is Borrowing Billions to Fund AI Spending56m ago Meet the Anthropic Engineer Keeping Its AI Agent Trustworthy58m ago Meta Unveils New Series of Advanced A.I. Models2h ago

Meta launches the biggest and best AI models it has ever built11m ago AMD puts 32,768 CPU cores in a rack built for AI agents29m ago Smug until weirdly silent: who told us to say “I am alive”?36m ago Anthropic's Claude AI submitted false murder tip to Philadelphia police37m ago How Anthropic’s Dynamic Workflows Coordinate Claude Agents40m ago Dell’s AI partner ecosystem adapts to Silicon Valley’s build-it-yourself buyers42m ago AWS Expands GPT-6 Access on Amazon Bedrock to Five Asia Pacific Regions46m ago Disney's new CTO tells staff he 'won't pretend it will be easy' to win in the changing media landscape49m ago OpenAI Adds New Irish Roles in Boost to Firm’s EU Headquarters50m ago Manifold Steering from a Natural State is Effective and Generalizable, but Relies on Model Accuracy52m ago Microsoft Research Introduces StudentSim for AI Tutor Training52m ago Why Big Tech Is Borrowing Billions to Fund AI Spending56m ago Meet the Anthropic Engineer Keeping Its AI Agent Trustworthy58m ago Meta Unveils New Series of Advanced A.I. Models2h ago

Business & Enterprise Consumer Tech3 min reading time

Zendesk CEO Tom Eggemeier says Meta’s Muse saved him $3,105 in five days

The Next WebPublished 4 days ago

Read the full article

Zendesk CEO Tom Eggemeier reported that the company will reach about $400 million in AI-driven revenue by the end of 2026, largely from AI agents resolving customer cases. Eggemeier also shared personal savings using Meta's Muse AI assistant and highlighted Zendesk's shift to charging per resolution rather than per seat.

#chatgpt #customer-service-automation #meta #muse #tom-eggemeier #zendesk

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